Brand Update: Moneyboxs is Officially Evolving into Bokes!

Dear Clients and Partners,

We are thrilled to share some exciting news with you—to better serve our growing community of clients in global commerce and to provide a more seamless, cost-effective, and secure multi-currency payment experience, our brand is officially evolving from Moneyboxs to Bokes!

Why the change to Bokes?

This rebranding represents far more than just a new name; it marks a significant milestone in our strategic evolution. As we deepen our roots in the UK market, we recognise the unique challenges UK small and medium-sized enterprises (SMEs) face when trading internationally, particularly within the UK-to-Mainland China and Hong Kong corridors. Traditional banks often burden businesses with opaque exchange rates, hidden fees, and slow settlement times.

As Bokes, we are stepping forward as a mature, UK-centric payment institution built fundamentally around the FCA's Consumer Duty principles. Our mission is exceptionally clear: to simplify global finance and empower UK SMEs with highly competitive, frictionless cross-border remittance services.

What enhanced benefits can you expect?

Absolute Pricing Transparency & Fair Value
We believe in transparent, predictable pricing. At Bokes, we promise Zero FX Markup. You will receive the wholesale interbank exchange rate without any hidden spreads. We apply a single, transparent 0.35% transaction fee on your outbound payments. You will always see the exact cost on your dashboard before confirming any transaction, ensuring absolute clarity for your cash flow planning.
Safeguarding of Funds
Your financial security is our utmost priority. Bokes has partnered with tier 1 Banks. From the moment your funds are received, they are immediately segregated and securely held in designated Safeguarding Accounts, completely ring-fenced from our own corporate funds.
Robust Technology & Security Architecture
We have significantly upgraded our underlying technology—the Bokes BOSS platform. By integrating industry-leading biometric verification from Sumsub and securing our infrastructure with AWS, we ensure your account is rigorously protected against fraud whilst removing any unnecessary friction from your daily operations.
Dedicated UK-Based Support
Our entire Senior Management and core support teams are resident in the UK. This means our governance, decision-making, and customer care are fully aligned with local regulatory standards. Our dedicated support team is readily available to provide bilingual (English and Mandarin) assistance tailored to your business needs.

What does this mean for existing clients?
Please rest assured that this brand evolution will not cause any disruption to your day-to-day operations. You can continue to access your account using your existing credentials via our new, secure payment portal: https://uk.bokes.com/. The only changes you will experience are an improved platform interface and an even stronger commitment to your business growth.

We would like to thank you for the trust you have placed in Moneyboxs. Today, we embark on this new chapter as Bokes with great enthusiasm. Should you have any questions regarding this update, please do not hesitate to contact our Support Team at support.uk@bokes.com or call us on +44 (0)330 0436005.

Warm regards,

The Bokes Team

Empowering SMEs in global commerce.