Cookies Policy

Cookies Policy

  1. Introduction
    Bokes Ltd ("we", "us", or "our") uses cookies and similar tracking technologies on our website (https://uk.bokes.com) and our online payment portal (the "Platform").

    This Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences. This policy should be read alongside our Privacy Policy, which sets out how and why we collect, store, use and share personal data generally.

  1. What are Cookies?
    Cookies are small text files that are downloaded to your device when you visit a website. They allow the website to recognize your device and store information about your preferences. For a payment institution like Bokes Ltd, cookies are vital for:
    • Keeping your financial transactions secure.
    • Preventing fraud and unauthorised access.
    • Ensuring you stay logged in while navigating your dashboard.

  1. How We Use CookiesWe use cookies for the following purposes:
    We categorise cookies into four groups, which you can manage through our consent banner:

    1. Strictly Necessary Cookies: These cookies are essential for the operation of our Website and Platform. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart, or make use of e-billing services.Note: We do not need your consent to use these cookies, as they are required to provide the service you have requested. If you block these, the Platform will not work.

    2. Preference Cookies: These are used to recognise you when you return to our website. This enables us to personalise our content for you (e.g., remembering your choice of language or region).

    3. Statistics Cookies: These allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

    4. Marketing Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We may use this information to make our website and the advertising displayed on it more relevant to your interests.

  1. The Specific Cookies We Use
    The list below is automatically updated by our Cookiebot scanning service to ensure total transparency with our users. It shows the specific cookies currently in use, their purpose, and their duration.

    <script id="CookieDeclaration" src="    https://consent.cookiebot.com/599dd3f1-015d-4fce-8c15-0d8d4417cfec/cd.js" type="text/javascript" async></script>

  1. Third-Party Cookies
    Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.Specifically, we use:
    1. Google Analytics: To understand website usage.

  1. Managing Your Cookie Preferences
    You have the right to choose whether or not to accept non-essential cookies.
    1. Consent Banner: When you first visit, our Cookiebot banner allows you to select your preferences.
    2. Change or Withdraw Consent:
      You can change your mind at any time. Clicking the “Cookie settings” button will allow you to adjust your settings or withdraw consent entirely.
    3. Browser Settings:
      You can also block cookies through your browser. However, if you block all cookies (including "Strictly Necessary"), our secure payment dashboard will not function correctly.

  1. Changes to this Policy
    We may update this Cookies Policy from time to time to reflect changes in technology, regulation, or our business operations. Any changes will be posted on this page with an updated revision date. 

  1. Contact
    If you have any questions about our use of cookies or your consent, please contact us:
    1. Email: support.uk@bokes.com
    2. Consent Reference: If contacting us about your consent, please provide your Consent ID and date (found in the "Current State" section of the dynamic table above).